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| All orders are shipped within 2 business days.
OVERNIGHT SHIPPING: Remember, it may be 2 days before product is in the mail. For urgent delivery, please submit order then follow up with a phone call to 805-258-8622 to confirm due date.
US orders are shipped via US Priority Mail.
DVDs are packaged in secure Amaray cases, and are shipped in enviropack bubble packages. | | |
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AUDIO CD: Willie's Way - 6 Secrets for Wooing, Wowing and Winning Customers and Their Loyalty
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Our Price $24.95
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Van Hooser is unbeatable with the Willie's Way "Book on CD".
This is the same legendary information as found in the award winning book Willie's Way but in a convenient easy to listen to CD that can be played in the car, at home or on your computer.
Audio Tracks:
- Introduction: Making The Ordinary Extraordinary
- Secret 1: Acknowledge Your Customers Immediately
- Secret 2: Redefine Your Routine Activities
- Secret 3: Give Customers Your Undivided Attention
- Secret 4: Listen, Think and Use Common Sense
- Secret 5: Bend the Rules, Sometimes
- Secret 6: Make the Last Few Seconds Count
- Conclusion: The Magic of Service Professionalism
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