Delivering Legendary Customer Service


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OVERNIGHT SHIPPING: Remember, it may be 2 days before product is in the mail. For urgent delivery, please submit order then follow up with a phone call to 805-258-8622 to confirm due date.

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DVDs are packaged in secure Amaray cases, and are shipped in enviropack bubble packages.

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Delivering Legendary Customer Service


List Price $197.00 Our Price $147.00 You Save $50.00 25% Members Only Price $147.00

Here is Alan Stafford's Customer Service Training program everyone has been asking about.

Based on 5 years' worth of consulting and speaking assignments, this multi-CD program covers everything your business needs to implement a legendary customer service program.

Here are just a few of the topics covered in the self-study program:

Why improving your customer service will actually reduce your marketing costs
Why customer retention leads to employee retention and increased job satisfaction
How to change the company culture to make your company more customer friendly
What to do when you have an unhappy customer
The steps to take to take to make your company stand out from your competitors as the best company to do business with