AUDIO CD: Keeping Customers For Life


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AUDIO CD: Keeping Customers For Life - 32 Proven Solutions


List Price $28.00 Our Price $24.00 You Save $4.00 14% Members Only Price $20.00

How To Create A WOW! Customer Experience.

By: Arnold Sanow

This CD provides you with 32 proven, real life, tips, tools and solutions to get customers, keep them through exceptional customer service and to get enthusiastic referrals.

Chapters:

1. Reward Your Customers
2. Buy/Use Customer's Goods/Services
3. Appreciate to be Appreciated
...
5. Follow Up, Follow Up, Follow Up
...
14. Have a "Goof" Kit, It's Not Enough To Say Sorry
...
24. Have a Wall of Fame and Shame
...
32.Stay Customer-Focused, Develop a Care Culture

Total of 32 effective and powerful tools to help build the customer experience that brings them back over and over again.

Great for in the car, or on the iPod...

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