Registration is free for this 8-week online series.
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8 Award Winning Customer Service Professionals

Every week you can log onto your computer and be a part of this exclusive event. We have scoured the country to find the most powerful speakers and customer service professionals in the industry. You will have 100% access to these information packed seminars each week for eight weeks.

It's FREE?
Absolutely. No charge, Zip, Zero, Nada....
Right now businesses are going through challenging times, and the service industry is being hit hard. The economy is forcing many industries to look for creative ways to improve their business and increase profits. We cant cut prices any more, we have to offer our customers... more. There is no easier, faster, or cheaper way to do that than implementing an effective and proactive customer service training program.

Sign up for your ALL ACCESS PASS while supplies last.

NOTE: Due to popularity we are adding a second session at 11:00am Pacific Standard Time the same day for each of the speakers. Please register and when the first session has filled (in the next day most likely) we will be assigning people to the second session. Your confirmation email will let you know which time slot you have received. YOUR INVITATION LOGIN INFORMATION IS ONLY VALID FOR ONE SESSION, NOT BOTH.

	Lisa Ford WEEK 1 - "Create a Service Culture" September 3rd, 2008 10:00am PST or 11:00am (Pacific) for 2nd Session Lisa Ford is a speaker with over 20 years of experience presenting to businesses, associations and government. She speaks throughout the United States and internationally on topics of customer service, leadership, team issues and change. Lisa is best known for her work in the areas of customer service. She is the author of the #1 selling business videotape series How to Give Exceptional Customer Service.
	Shep Hyken WEEK 2 - "Moments of Magic: Strategies For Delivering Outstanding Service and Creating Customer Loyalty" September 10th, 2008 10:00am PST or 11:00am (Pacific) for 2nd Session Shep Hyken, CSP is a speaker and author who works with companies and organizations who want to build loyal relationships with their customers and employees. His articles have been read in hundreds of publications, and he is the author of Moments of Magic and The Loyal Customer. He is also the creator of The Customer Focus program which helps clients develop a customer service culture and loyalty mindset.
	Mark Mayberry WEEK 3 - "Service With Shazzam!" September 17th, 2008 10:00am PST or 11:00am (Pacific) for 2nd Session Mark is a Professional Speaker, Author, Customer Service Trainer and Motivator, Feedback Consultant and Workshop Leader. His revolutionary approach to Customer Service instills employees and management with a new-found energy for Service Excellence.
	T. Scott Gross WEEK 4 - "The Power of MicroBranding" September 24th, 2008 10:00am PST or 11:00am (Pacific) for 2nd Session T. Scott Gross is best known as the creator of Positively Outrageous Service. But he is also known as the guy who discovered the power of MicroBrands… little brands that sit on top of big brands and are often the more powerful of the two. Customer service is the expression of your brand. Find out if your customer service is sending the right message for your brand. PS… be prepared for fun!
	Mimi Donaldson WEEK 5 - "Service with Style: Meeting the Needs of Your Diverse Customer Base" October 1st, 2008 10:00am PST or 11:00am (Pacific) for 2nd Session Since 1984, Mimi has spoken at over 900 events in dozens of industries. Mimi has spoken at company events for 32 of the Fortune 500. She holds a Masters Degree in Instructional Design from Columbia University and was a staff Human Resources Specialist with Walt Disney Company, Northrop Aircraft, and Rockwell International.
	Alan Stafford WEEK 6 - "How to Make Your Worst Customers Your Best Customers". October 8th, 2008 10:00am PST or 11:00am (Pacific) for 2nd Session Alan is an award winning speaker, business expert, and author who walks the walk. In addition to holding 2 graduate business degrees, he has started four companies. Alan currently speaks and consults across the U.S. on leadership, teamwork, and customer service. He is a skilled teleseminar leader who has conducted more than 150 teleclasses. Alan is President of Stafford Speaking & Consulting, Inc.
	Arnold Sanow WEEK 7 - "Master the 3 Laws of Relationship Marketing". October 15th, 2008 10:00am PST or 11:00am (Pacific) for 2nd Session Arnold Sanow, MBA, CSP (Certified Speaking Pro), is a nationally renowned business, communications and people skills expert and author who speaks professionally. He works with his clients to provide them with the tools, techniques and solutions to improve and maximize individual and organizational performance. Arnold is the author of "Get Along with Anyone, Anytime, Anywhere … 8 keys to creating enduring connections with customers, co-workers -- even kids".
	Phillip Van Hooser WEEK 8 - "Phillip Van Hooser's "6 Secrets of Service Professionalism" October 22nd, 2008 10:00am PST or 11:00am (Pacific) for 2nd Session Van Hooser's best-selling book, Willie's Way: 6 Secrets for Wooing, Wowing and Winning Customers and Their Loyalty, and his management training system, The Leadership Journey, have been used by companies all across the U.S. and beyond to help their people become more successful leaders and service professionals.
	Wendy Gillett MODERATOR Wendy is owner of Extraordinary Customer Service.com website, professional speaker and consultant specializing in customer service optimization. She is published in national magazines and travels the country giving information-packed seminars on taking customer service to extraordinary levels.

World Premier
Customer Service Online Bootcamp!

Space is very limited. We do not have enough space for everyone!

ExtraordinaryCusotmerService.com is the premier hub for employee training materials and information to help you and your team excel. .

 

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Who referred you to this event?	Lisa Ford Shep Hyken Mark Mayberry Scott Gross Mimi Donaldson Alan Stafford Arnold Sanow Phil Van Hooser Wendy Gillett Other

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