TRAINING KIT: Customers with Kids


Home \| Employee Training \| Discussion Forum \| Tell a Friend \| Text Size \| Search \| Member Area

Get Immediate access to our articles, downloads, discussion groups, and more.

Member Benefits

Who Should Join

Group Membership

FREE Service Tips

Latest Content

Discussion Forum

Customer Service VIDEOS

ARTICLES

AUDIO Training

Blog

Certification

Training Kits

Service Stories FORUM

NEWS Headlines

WEBiNARs

Product Sales

Customer Feedback

Customers with Kids

Damage Control

Saying No to Customers

The Goodbye Moment

The Hello Moment

The WOW Moment

CLICK HERE for more!

Recent Forum Posts

· Parking! Parking! Parking!

· Experience with a rude customer

· Unscheduled Meetings

· Bad Service

· Pop-in Etiquette

· Phone customer service and accents

· Rude phone customer

· A customer who doesn't listen

· Rude customer example

Affiliate Team

Help

Our Guarantee

Site Map

Tell a Friend

Text Size

Your Account

home | Customers with Kids

TRAINING KIT: Customers with Kids

Happy Kids = Happy Parents. Most of our customers have children and therefore we as a business have to be aware that kids are part of our customer base.

It does not even matter if the product we sell is directed towards kids. Parents will always find a way to involve their children.

So we have to be ready to cater to them because happy kids=happy parents and happy parents spend money.

Ready to learn more?? We are ready to give you the 411 on Kids In Your Business. Please be sure to post your questions or comments in the Discussion Forum!

CHECKLIST: Customers with Kids

Use this checklist as a way to help your business get ready for accommodating guests who have children! It takes a lot of patience, understanding, and employee training to be on the ball. Use this kids 101 checklist to help get you on the right path. . . . keep reading

AUDIO TRAINING: Customers with Kids
By: Wendy Gillett

Many of our customers have children, they just may not bring them to your place of business often. But there may be a day when that customer needs to bring them to your business. Opening your doors to kids, and providing them some small and simple form of wholesome entertainment can let the parents know that you support them, and their family! . . . keep reading

BUSINESS SPOTLIGHT: Customers with Kids

Who is setting the standard? For this topic I chose a special restaurant as my spotlight due to their incredible ability to give such wonderful service to every child that comes through their doors. . . . keep reading

TIPS: Kids in your business

When I go in to assess a business I make a list of the things that are important to me for each area. Here is a sampling of what I look for when I am assessing the kids area of a business hired by my consulting firm. . . . keep reading

FLIER DOWNLOAD: Kids are People Too!

Download and print this flier to post in your business wall where employees can see it. Sometimes all it takes is a little reminder to turn these parents into loyal customers. . . . keep reading

BUSINESS SPOTLIGHT: Aloha Steak House

One industry that can really benefit from loyal families is the restaurant food service industry. Being able to make guests and their children feel welcomed and appreciated can go a long way. Aloha Steakhouse is making it work, and it is paying off. . . . keep reading

ARTICLE: Tricks are for kids
By: Wendy Gillett

For many businesses, bringing customers with children into your pool of "regulars" can mean big profits. Find out how to recognize the importance of this client community and how to take advantage of their disposable income. . . . keep reading

ARTICLE: Planning for a baby?
By: Wendy Gillett

Sometimes our customers will come by your business and have a younger member of the family in tow. What do you do? Is your business set up to accommodate children? Could you provide better customer satisfaction by taking care of their children? . . . keep reading

Q & A Discussion Forum

Have questions or comments about this Kit or Article? Link to the discussion forum to post your thoughts. Our mission is to provide a powerful and complete community where our members can learn, share and grow. Join us in the FORUM, today! . . . keep reading