Shep Hyken
Shep Hyken, CSP is a speaker and author who works with
companies who want to build loyal relationships with their customers
and employees. Shep's customer service articles have been read in
hundreds of publications, and he is the author of Moments of Magic™
and The Loyal Customer. In 1983 Shep founded Shepard
Presentations and since then has worked with hundreds of companies
and associations. Some of his clients include American Airlines, Aetna,
AAA, Anheuser-Busch, AT&T, Abbott Laboratories, AIG, American
Express - and that's just a few of the A's! Shep mixes important information with entertainment (humor
and magic) to create exciting programs for his audiences. His main
speaking topics focus on customer loyalty, customer service, internal
service, business relationships (customers and employees) and a
motivational program titled You Are the Magic! At your next event when and where it is
important that your audience leaves with tools, ideas and concepts they
can put to use immediately. Shep promises to deliver one of the most
exciting and memorable programs your audience will ever experience! This is must-have information.
Your audience will walk away with specific ideas, strategies and
concepts to build the strongest possible relationships with their
customers, clients and fellow employees. Shep will work with you to
design and customize a program to meet your needs and desired
outcomes. And most important, the audience will have fun!
To contact Shep directly,
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Member Benefits
Wendy Gillett