Experts in their field, these speakers are able to provide your organization with valuable information, training and employee motivation.

Each organization has its own culture and focus. We can help you select a speaker that is right

	Lisa Ford Lisa Ford is a speaker with over 20 years of experience presenting to businesses, associations and government. She speaks throughout the United States and internationally on topics of customer service, leadership, team issues and change. Lisa is best known for her work in the areas of customer service. She is the author of the #1 selling business videotape series How to Give Exceptional Customer Service.
	Shep Hyken Shep Hyken, CSP is a speaker and author who works with companies and organizations who want to build loyal relationships with their customers and employees. His articles have been read in hundreds of publications, and he is the author of Moments of Magic and The Loyal Customer. He is also the creator of The Customer Focus program which helps clients develop a customer service culture and loyalty mindset.
	Mark Mayberry Mark is a Professional Speaker, Author, Customer Service Trainer and Motivator, Feedback Consultant and Workshop Leader. His revolutionary approach to Customer Service instills employees and management with a new-found energy for Service Excellence.
	T. Scott Gross T. Scott Gross is best known as the creator of Positively Outrageous Service. But he is also known as the guy who discovered the power of MicroBrands… little brands that sit on top of big brands and are often the more powerful of the two. Customer service is the expression of your brand. Find out if your customer service is sending the right message for your brand. PS… be prepared for fun!
	Mimi Donaldson Since 1984, Mimi has spoken at over 900 events in dozens of industries. Mimi has spoken at company events for 32 of the Fortune 500. She holds a Masters Degree in Instructional Design from Columbia University and was a staff Human Resources Specialist with Walt Disney Company, Northrop Aircraft, and Rockwell International.
	Alan Stafford Alan is an award winning speaker, business expert, and author who walks the walk. In addition to holding 2 graduate business degrees, he has started four companies. Alan currently speaks and consults across the U.S. on leadership, teamwork, and customer service. He is a skilled teleseminar leader who has conducted more than 150 teleclasses. Alan is President of Stafford Speaking & Consulting, Inc.
	Arnold Sanow Arnold Sanow, MBA, CSP (Certified Speaking Pro), is a nationally renowned business, communications and people skills expert and author who speaks professionally. He works with his clients to provide them with the tools, techniques and solutions to improve and maximize individual and organizational performance. Arnold is the author of "Get Along with Anyone, Anytime, Anywhere … 8 keys to creating enduring connections with customers, co-workers -- even kids".
	Phillip Van Hooser Van Hooser's best-selling book, Willie's Way: 6 Secrets for Wooing, Wowing and Winning Customers and Their Loyalty, and his management training system, The Leadership Journey, have been used by companies all across the U.S. and beyond to help their people become more successful leaders and service professionals.
	Wendy Gillett Wendy is owner of Extraordinary Customer Service.com website, professional speaker and consultant specializing in customer service optimization. She is published in national magazines and travels the country giving information-packed seminars on taking customer service to extraordinary levels.
	Michael Colitti Michael Colitti is the consultant and presenter on the topic Human Resources. He received certification as a Senior Professional in Human Resources (SPHR) from the Society for Human Resources Management in 2002. He also holds graduate certifications in Management from Pepperdine University and Executive Leadership from Old Dominion University. He is currently a member of the Society for Human Resource Management (SHRM) and Professionals in Human Resources Association (PIHRA).
	Jim Cathcart Jim is one of the most widely recognized professional speakers in the world. As the author of 14 books and scores of recorded programs, his students number in the hundreds of thousands. As past president of the National Speakers Association (NSA), Cathcart is winner of the Cavett Award, member of the Speaker Hall of Fame (CPAE), Certified Speaking Professional (CSP), a member of the exclusive Speakers Roundtable, 20 of the world's top speakers, and, in the year 2001, recipient of the Golden Gavel Award from Toastmasters International.
	Joe Calloway Joe Calloway is a branding consultant, business author, and restaurant owner whose client list reads like a "Who's Who" in business. Sales And Marketing Management Magazine called Joe "an expert on developing customer focused teams," and a National Customer Services Advisory Board called Joe "one of the most innovative and compelling people in customer service."
	Teri Yanovitch Teri's powerful combination of customer service expertise and real-world quality management helps her move organizations from the status quo of "business as usual" to creating a culture of excellence. As a former Disney Institute keynote speaker and seminar leader, she shared the best practices developed by the Walt Disney Company with global organizations. And, for more than a decade, she implemented cultural change with Fortune 500 companies as an executive with Philip Crosby Associates (PCA), the company that revolutionized total quality management. Today she continues to work as a speaker, trainer and consultant helping organizations dedicated to delivering on their promise and developing customer loyalty.

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